REFUND POLICY

BlackVault Management LLC
Last updated: 12/13/2025

1. General Principles

BlackVault Management LLC (“BlackVault”) provides administrative, procedural and coordination-based services.
Services often involve filings, submissions, document processing, or communication with external authorities.

Because of their irreversible nature, all fees become non-refundable once processing begins.

Processing is deemed to begin:

• at the moment payment is made, or
• when onboarding documents or instructions have been received.

2. Non-Refundable Services

The following services are strictly non-refundable once initiated, including but not limited to:

• Company formations across all jurisdictions
• EIN, ITIN (CAA), BOI filings, or IRS document preparation
• Apostille, legalization, notarization, certified copies
• Amendments, certificates or administrative filings
• Administrative support for bank or payment processor onboarding
• Compliance, AML/KYB reviews
• Third-party coordination fees

This applies regardless of:

• delays from authorities
• refusals by banks or payment processors
• changes in client circumstances
• decisions made by external institutions

3. Eligibility for Refund (Rare Cases)

A refund may only be considered when:

• BlackVault has made a proven internal error, and
• no administrative work has begun, and
• no submission or request to any authority has been initiated.

Refunds are not provided for:

• misunderstanding of services
• changes of mind
• failures to provide required documents
• compliance or AML refusals
• bank or payment processor decisions

4. Chargebacks

Filing a chargeback in violation of this policy may result in:

• immediate termination of services
• reporting of documentation to relevant platforms
• suspension of ongoing administrative processes

5. Contact

For refund questions:
contact@blackvaultstrategies.com